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The player from Portugal delivered documents Just about per month back, but they have got not been authorised nonetheless. Right after a short time, the casino replied and stated that the verification experienced now been completed and which the participant had by now withdrawn their cash. The player verified this, so the make any difference was fixed.
The Issues Team acknowledged the player's considerations but emphasized The standard processing time for withdrawals, advising persistence and cooperation Along with the casino. As a result of participant's not enough response to observe-up inquiries, the grievance was ultimately turned down.
a) on authentic grounds, the processing of his/her personalized info, regardless of whether the data is pertinent for the goal of their selection;
The player from Russia experienced their account blocked for an audit. We rejected the complaint since the player didn't reply to our messages and inquiries.
A participant from Thailand expert a difficulty with the slot activity called "Piggy Tab" on Leon. Irrespective of breaking the piggy lender twice, which need to result in casino influencers a jackpot, no winnings had been credited to your participant's account.
Take a look at the clarification of elements that we take into account when calculating the Safety Index score of Leon Casino. The protection Index is the primary metric we use to describe the trustworthiness, fairness, and quality of all on the internet casinos within our database.
The fascinated party has the ideal to obtain confirmation on the existence of his/her own knowledge, and in their interaction, within an intelligible method.
These modest beginnings instilled in León Jr. a solid perform ethic and an unwavering dedication to his Local community's nicely-getting. His capability to transform challenges into possibilities enabled him to develop and solidify the spouse and children legacy into a healthcare model that prioritizes accessibility and top quality.
The participant from India were looking ahead to a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been acquired nonetheless. We recommended the participant to be patient and wait at the least fourteen days before submitting a grievance.
a) supplying the asked for assistance and making it possible for LOFAS Dash SRL to carry out the study relevant to this assistance;
The player from British Columbia submitted a withdrawal ask for under two months before contacting us. The participant has gained the payment, along with the complaint was shut as "resolved".
My verification was uncomplicated and took just under one hour and a few hours afterwards the payout was in my checking account. I can propose this casino with a clear conscience. Thank you Leon!
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